Reporting Roads Faults
You don’t need to wait for office hours to report issues such as streetlight or road faults. These can be reported online using the following link: Report it – Moray Council
Alternatively, you can contact our Contact Centre during operating hours 8:45am to 5:00pm, Monday–Friday: 0300 123 4565
Note: Please include a precise location description (e.g. street name, nearby landmark, column number) to help us identify and resolve the issue quickly.
For any issues on the trunk road network (including the streets within the towns along the route) these are maintained by Amey on behalf of Transport Scotland. Please call 08000 830084
Emergency Situations
If you believe the fault is an emergency requiring immediate attention, please call our out-of-hours emergency number: 03457 565656
Please note: The team will only progress requests that are a genuine emergency.
Grit Bin Requests
Members of the public can request grit bins to be refilled via our website. During severe winter events, our resources will be fully deployed on gritting operations, these requests may take longer to process. To help avoid disruption, we encourage you to report bins for refilling before they become completely empty.
More details can be found here: Grit Bins in Moray – Moray Council
Our offices will be closed from 3:00PM on Wednesday 24 December and will reopen on Monday 5 January. Any enquiries received during this period will be responded to upon our return.
Thank you for your patience as we work to keep Moray’s roads safe and accessible throughout the winter season.
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